Site Privacy Policy

Second Harvest Food Bank of North Central Ohio (hereinafter Second Harvest) shares your concerns about privacy in all of our communications, via email, mail and on the Internet.  To better protect your privacy, Second Harvest has provided this notice explaining its information practices and the choices you can make about the way your information is collected and used on the Site. Furthermore, this Privacy Policy, being part of the Terms, works in conjunction with the Terms and Conditions of Use, but does not modify or supersede it. On occasion, Second Harvest may run promotions or conduct other activities with affiliate partners from this Site. In such events, we may post additional privacy terms in conjunction with such promotion or activities that modify and/or supplement this Privacy Policy and govern the use of information related to or received through such promotions or activities. This policy also applies when you use social media that overlaps Second Harvest’s social media and/or website, as well as to personal information we collect offline.

This website has security measures in place to protect the loss, misuse, and alteration of the information under our control. The security measures used on this site include but are not limited to, industry-standard Secure Socket Layer (SSL) technology, firewalls, and internal policies to maintain the security of stored data. While we follow generally accepted industry standards to protect the personal information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure.

Second Harvest's Collection and Use of Your Information

While using the Site, Second Harvest may ask you for your name, e-mail address, postal address, telephone number, fax number as well as other relevant information. Second Harvest may also collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Chrome or Firefox), the type of operating system you are using, (e.g., Windows or Mac OS), the domain name of your Internet service provider (e.g., AT&T or Verizon), aggregate data about the number of visits to the Site and/or aggregate data about the pages visited.

How Second Harvest Uses the Information

Second Harvest uses the non-personally identifiable information ("Aggregate Data") to improve the design and content of the Site and to enable Second Harvest to personalize your internet experience. Second Harvest may use the Aggregate Data to analyze Site usage as well as create services and/or products to fit your needs. Also, Second Harvest shares this Aggregate Data with Second Harvest's related entities, advertisers, partners and/or other third-party vendors. Second Harvest shall own such Aggregate Data and maintain copies of such as part of its records.

Except as otherwise indicated, Second Harvest uses the personally identifiable information ("Personal Information") you provide about yourself: (a) to respond to any of your inquiries or questions about our services; (b) for internal marketing purposes and as part of Second Harvest's donor database; (c) to provide you additional and updated information, materials and other advertisements regarding Second Harvest services; (d) to offer you other materials and/or information that Second Harvest believes may be of interest to you; (e) to cooperate with government officials or parties in litigation under process of law, or as otherwise required by law; (f) to protect the security or integrity of the Site; (g) to protect against a threat of safety or destruction of property; and/or (h) to protect against legal liability. In all cases, however, Second Harvest agents, employees and contractors who have access to Personal Information are required to protect this information in a manner that is consistent with this Privacy Policy. Furthermore, Second Harvest encourages all its business partners to adopt and adhere to standards of protection consistent with this Privacy Policy.

Second Harvest will not use the Personal Information, except as set forth herein, without your permission; provided, however, Second Harvest shall own all such Personal Information and maintain copies of such as part of its records. If you do not wish to receive any such information or to allow Second Harvest the right to use your personally identifiable information as described, please contact Second Harvest in the manner identified in the "Opt-Out" section below.

PLEASE NOTE: Second Harvest will not sell, trade or lease your personally identifiable information to third parties or send donor mailing on behalf of other organizations.

Security: No Liability

Second Harvest has implemented security measures to help protect against the risk of loss, misuse and alteration of any information under Second Harvest's control. Nevertheless, such security measures may not prevent all loss, misuse or alteration of information on the site, and Second Harvest is not responsible for any damages or liabilities relating to any such security failures. You understand that data and communications, including e-mail and other electronic communications, may be accessed by unauthorized third parties when communicated over the internet. Furthermore, the site contains links to other web sites. Second Harvest is not responsible for, nor can Second Harvest ensure the privacy practices or content of such other sites.

User Submissions

Second Harvest welcomes your comments and participation on its site. However, you acknowledge that if you send us creative suggestions, stories, photos, videos, ideas, notes, drawings, concepts, or other information, the information shall be deemed, and shall remain, the property of Second Harvest. By submission of any information to us, you assign to us and we shall exclusively own all now known or hereafter existing rights to such information and shall be entitled to unrestricted use of the information for any purpose whatsoever, commercial or otherwise, without compensation.

As a user of this site, you are responsible for your own communications and are responsible for the consequences of their posting. Therefore, do not impersonate another person and not transmit material to us that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; do not send material that reveals trade secrets, unless you won them or have the permission of the owner; do not send material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; do not send material that is obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity; and do not send sexually explicit images, advertising or solicitations of business, or chain letters.

You represent and warrant that any information and/or material you post or provide to Second Harvest through any medium is truthful, accurate, not misleading, not confidential property of others, and not in violation of any other third party’s rights. Furthermore, you acknowledge and agree that all submissions will become the property of Second Harvest and that Second Harvest has the right to publish or republish the submission for any type of use including for promotional and advertising purposes without compensation to you of any kind. Should your submission include third party materials, you grant, represent, and warrant that you, as well as the owner of such content, have expressly granted Second Harvest a royalty-free, perpetual, irrevocable, worldwide exclusive license to use the submission in any manner, media or form now known or hereafter developed. Second Harvest shall have the right to sublicense its rights.

Cookie Policy; Pixel tags, and other tracking technologies:

We use cookies, small files that are sent to your Web browser and stored on your computer’s hard drive, to improve our site’s operation. The cookie is used to speed up your access to the site and the information you wish to see, as well as for website analytics, marketing efforts, and for functionality. We may also use other tools to collect data when you visit our website, including pixel tags and other tracking technologies. The Second Harvest website may use “cookies” and similar tools like pixel tags and similar tracking technologies, to collect aggregate statistical information and data. Aggregate information does not identify any individual person. We may use or disclose aggregate information for any purpose. The majority of browsers accept cookies, but your browser should also give you options for preventing, accepting, or receiving notice of new cookies. Please be advised that if you block cookies, some site functionality may be lost.

Types of Cookies We Use: We may use the following types of cookies on our site:

1. Session cookies – These are temporary cookies that remain in the cookie file of your browser until you close the browser. This cookie is automatically placed onto your browser by the server software.
2. Analytical cookies – Our website uses third-party cookies, such as Google Analytics for the following purposes
   • cookie to record the time of your first visit to website, the time of your most recent visit to the website and the time of your current visit;
   • a cookie to record your device type;
   • a cookie to record your geolocation;
   • a cookie to record which page(s) you visit on the website;
   • a cookie to record how long you stayed on the website;
   • a cookie to record how you located our website (i.e. Google search, keyword, link from other page etc.); and
   • cookies to provide additional analytical data regarding your use of our site.
3. Third-Party “Cookies” - We use third-party advertising companies to create and distribute advertising on our behalf. These companies may also employ cookies and action tags (also known as single-pixel gifs or web beacons) to measure advertising effectiveness. Any information these third parties collect via cookies and action tags is anonymous.

Second Harvest also partners with digital platforms that utilize cookies for website retargeting. The purpose of website retargeting is to find visitors of these partners advertising clients’ properties (websites, apps, and newsletters) and send them digital advertising based on their visit or interaction with the client’s owned properties or advertising. The digital platforms use cookies to identify users and then personalize ads based on their browsing experience.

We only share the information obtained through the use of Google Analytics with Google. For more information on Google’s use of your information, please see Types of Cookies Used by Google . The cookies we use for these purposes do not track your Internet usage after leaving our website and do not store your personal information. They will not be used in connection with any other information to identify you in any way. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.  However, outside of the Google Analytics platform, Second Harvest may use unique IDs to link Personal Information to Google Analytics data. You can opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page . 

More broadly, we may work with data providers to target advertising to you personally, through online and offline methods including email, display media and direct mail. This advertising may be directed to you because you visited or logged in to our website. When we generate this advertising, data we collect from you through online cookies and other technologies may be combined with other de-identified data (such as a hashed, non-readable email or postal address) in order to tailor ads to you based on your preferences and other information about you. To learn more about targeted advertising, these providers, or how you may opt-out, please visit the DAA’s consumer choice page at http://www.aboutads.info/choices .

Technologies other than HTTP cookies may be used by third parties in a similar way, to recognize the email recipients’ computer or device and to keep track of which user identities match to which devices or browsers, and those technologies may not respond to browser settings that block conventional cookies. You may opt of many of these types of technologies by visiting the Network Advertising Opt Out page . You can also opt-out of display remarketing ads directly by clicking on the blue triangle called ‘AdChoices’ in the right-hand corner of the ad and follow the instructions. Please note if you delete your cookies or switch devices this exclusion won’t carry over.  We are not responsible for third parties’ use of cookies.

Disabling Cookies

If you wish, you can usually adjust your browser so that your computer does not accept cookies:

1. Go to the heading “Manage Cookies” and click onto the option you prefer, either stopping cookies being installed, or notifying you of them;
2. From the list provided, click onto the program which your computer uses; if this is not shown on the list, click on the “help” heading on the bar at the top of this page, search for information on “cookies” - an explanation of how to delete cookies will appear, then follow the instructions.

Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer.

How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses. You can follow the appropriate instructions for your specific browser type at https://www.aboutcookies.org . (Again, we are not responsible for external websites).

Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third-party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of our site do not work properly.

Warranties

SECOND HARVEST MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND CONCERNING THE ACCURACY, SUITABILITY, OR SAFETY OF THE INFORMATION CONTAINED ON THIS WEBSITE OR ANY LINKED SITE FOR ANY PURPOSE. ALL SUCH INFORMATION IS PROVIDED “AS IS” AND WITH SPECIFIC DISCLAIMER OF ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. SECOND HARVEST MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND THAT THE SERVICES PROVIDED BY THIS WEBSITE OR ANY LINKED SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT THE SITE OR THE SERVER THAT HOSTS THE SITE ARE FREE FROM VIRUSES OR OTHER FORMS OF HARMFUL COMPUTER CODE. IN NO EVENT SHALL SECOND HARVEST, ITS EMPLOYEES, AGENTS OR ANY OTHER PERSON WHO HAS BEEN INVOLVED IN THE CREATION, PRODUCTION OR DELIVERY OF THIS WEBSITE, BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS SITE OR ANY LINKED SITE.

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED, SECOND HARVEST EXPRESSLY DISCLAIMS ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, AVAILABILITY OF INFORMATION, PRODUCTS, SERVICES OR MERCHANDISE FOUND ON THIRD PARTY SITES THAT LINK TO OR FROM THE SECOND HARVEST SITE.  SECOND HARVEST DISCLAIMS ANY RESPONSIBILITY FOR PRODUCT OR SERVICE ORDERING FUNCTIONS, ORDER FULFILLMENT OR COMPLIANCE OF PRODUCTS OR SERVICES WITH ANY MANUFACTURER’S WARRANTIES OR SPECIFICATIONS.  SECOND HARVEST CANNOT BE HELD RESPONSIBLE FOR THE MATERIAL CONTAINED ON THIRD PARTY SITES AND/OR RELATED SERVICES NOR DOES SECOND HARVEST MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION YOU MIGHT BE REQUESTED TO GIVE TO THIRD PARTY SITES.

External Links

Links to other websites do not imply an endorsement of the materials disseminated at those websites, nor does the existence of a link to another site imply that the organization or person publishing at that site endorses any of the materials at this site. Links to other websites are provided by Second Harvest as a convenience to its users. Second Harvest is not responsible for the materials contained at any website linked to this site. If you visit the websites of any of our partners, please consult their privacy policy. Our privacy policies and terms of use apply only to your use of the Second Harvest site and direct interactions with Second Harvest. We do not disclose personally identifiable information to those operating linked sites and we are not responsible for their privacy practices.

A Special Note About Children:

Second Harvest does not knowingly gather any personally identifiable information from children under the age of 13. You must be 13 years of age or older to access the site. Second Harvest has no interest in collecting information from children under the age of 13. Second Harvest does not knowingly process the personal data of anyone under the age of 18 for targeted advertising or other similar purposes without consent.

Binding Effect

By accessing the Second Harvest website, you agree that the terms, combined with your act of using the website and/or services offered on or through the website have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable stature of fraud.  You further agree that you shall not challenge the validity, enforceability or admissibility of the terms on the grounds that it was electronically transmitted or authorized.  In addition, you acknowledge that you have had the opportunity to print the terms.

Modification of Privacy Policy and Terms

Second Harvest may change this Privacy Policy at any time, consistent with the terms set forth in the terms and conditions of use, by posting the changed or amended Privacy Policy on the site. Your continued viewing of or use of this site following the posting of any changes to this Privacy Policy will signify your assent to any such changes or amendments.

Opt-Out

You may choose not to receive such information and/or to allow Second Harvest to use your information in the manner described above by contacting us directly at info@secondharvestfoodbank.org or by mail at Second Harvest Food Bank of North Central Ohio, 5510 Baumhart Rd., Lorain, OH 44053. Upon receipt and processing of an "opt out" request, Second Harvest will, within its commercially reasonable amount of time, remove your information from any future marketing communications.

How to Contact Second Harvest for Any Reason

You may contact Second Harvest with questions or comments regarding this Privacy Policy, updating any personally identifiable information or anything else related to Second Harvest and/or this site at info@secondharvestfoodbank.org or at 440-960-2265.

Donor Privacy Policy

We will not sell, share or trade our donors' names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

This policy applies to all information received by Second Harvest Food Bank of North Central Ohio, both online and offline, on any Platform ("Platform", includes the Second Harvest website and mobile applications), as well as any electronic, written, or oral communications.

Second Harvest uses third-party vendors to provide services on this website and in offline business operations. The information that you submit on this website may be provided to those vendors on a confidential basis so that those vendors can provide services (such as maintaining our database, sending email messages, facilitating fundraising activities, or processing credit card transactions) on our behalf. Second Harvest will only request specific information from you in order to complete a transaction. 

There is limited staff access with password protection for donor information held by the organization.